Tuesday, December 2, 2014 - 5:30am to 7:30am
Horse Bazaar 397 Little Lonsdale St Melbourne,  VIC 3001 Australia

It’s Tight Shorts the Christmas Edition! Yes, can you believe it’s that time of year already? Tight Shorts is a new offering from the Service Design Melbourne Network. Each event we will be showcasing a number of short and sweet talks on a different service design related theme – followed by networking and drinks.

Venue: Horse Bazaar. Happy hour all night on Monday so $6 pints, wine, etc!

Time: December 1, 2014, from 6.30-8.30pm
CLICK HERE to sign up via Eventbrite
In Tight Shorts #2 (Christmas Edition): Giving Back – Service Design in the Not For Profit Sector, we will be hearing from three practitioners about their experiences using human centred design to enable social/humanitarian organisaations in being more effective in their work and achieving their aims.
We will be hearing three fascinating stories of work with Diabetes Australia, InfoExchange and agencies working areas relevant to disaster risk.
Charles-Henri Lison
Charles is a Senior Experience Designer at Sympicit. Charles will be sharing his experience of working as an internal designer with a not for profit during his time at InfoExchange: The mindset it requries, the challenges the sector faces with funding, some of the cultural clashes with the tech and government worlds and more.

Ani Patke
Ani is a Manager at the Customer Experience Company. He will be introducing us to a project he undertook with Diabetes Australia’s (DA) and their clothing donation program. Hear about how a human centred approach helped Ani get to the heart of a problem and enable DA in understanding its people in order to deliver this great program.

Yoko Akama
Yoko is a design researcher and educator at RMIT University, and the co-founder and leader of Service Design Network Melbourne. In this talk, she’ll share the approaches taken with communities and emergency management agencies to understand and strengthen resilience in mitigating disaster risks. This led to receiving the Best in Category for Service Design in the 2014 Good Design Award. She is passionate about what people can do together to tackle complex problems, and how co-designing can scaffold engagement, co-creation and transformation.

CLICK HERE to sign up via Eventbrite
Service Design Melbourne is a free member network. To sign up visit

A big shout out to Horse Bazarr for providing our venue for the evening. Go and check them out at


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